Last Updated: [Date]

Welcome to Luxe Jewelry Sales (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.buygoldjewel.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Luxe Jewelry Sales caters to discerning clients who appreciate fine gold jewelry, including:

  • Collectors of premium gold accessories
  • Individuals seeking timeless investment pieces
  • Those purchasing luxury gifts for special occasions
  • Customers valuing craftsmanship and premium materials

Our products are available to customers worldwide, excluding Asia and certain remote locations.

2. Website Use & Intellectual Property

2.1 License to Use

We grant you limited access to our website for personal shopping purposes. All content, including images, designs, and product descriptions, are our exclusive property.

2.2 Prohibited Actions

You agree not to:

  • Copy, reproduce, or distribute our content without permission
  • Use our products or designs for commercial purposes
  • Reverse engineer any website components
  • Use automated systems to extract data

3. Products & Services

3.1 Product Descriptions

We offer handcrafted gold jewelry including:

  • Gold bracelets
  • Gold chains
  • Gold earrings
  • Gold pendants
  • Gold rings
  • Gold watches

All products are made with authentic materials as described. Minor variations in color or texture may occur due to the natural characteristics of gold.

3.2 Custom Orders

Personalized or custom-made items:

  • Cannot be returned or exchanged
  • Require additional production time
  • May have specific care instructions

4. Ordering & Payment

4.1 Order Process

By placing an order, you:

  • Confirm all provided information is accurate
  • Agree to pay the total amount including applicable taxes
  • Authorize us to verify your payment details

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. We never store complete payment information on our servers.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to gold market fluctuations. You will always pay the price displayed at checkout.

5. Shipping & Delivery

5.1 Shipping Options

We offer two shipping methods:

  1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  2. Free Shipping: Available for orders over $50 via EMS (15-25 business days)

5.2 Delivery Times

Typical processing time is 1-2 business days before shipment. International deliveries may be subject to customs delays beyond our control.

5.3 Receiving Your Order

You are responsible for:

  • Providing accurate shipping information
  • Any additional customs fees or taxes
  • Inspecting items upon delivery

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery if:

  • Items are unworn and undamaged
  • Original packaging and certificates are included
  • The item is not personalized or custom-made

6.2 Non-Returnable Items

The following cannot be returned:

  • Personalized jewelry
  • Watches that have been sized/adjusted
  • Items showing signs of wear

6.3 Return Process

Contact us at [email protected] within 15 days to initiate a return. Customers are responsible for return shipping costs unless the return results from our error.

6.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

7. Customer Responsibilities

As our valued customer, you agree to:

  • Provide accurate personal and payment information
  • Use products as intended (jewelry is not child-safe)
  • Follow care instructions to maintain product quality
  • Contact us promptly with any concerns
  • Comply with all applicable laws regarding online purchases

8. Limitations of Liability

Luxe Jewelry Sales shall not be liable for:

  • Minor variations in product appearance
  • Delays caused by shipping carriers or customs
  • Damage caused by improper use or care
  • Indirect or consequential damages

Our maximum liability is limited to the purchase price of the item in question.

9. Privacy & Data Protection

We protect your personal information as outlined in our separate Privacy Policy. We only collect necessary data to process your order and improve your shopping experience.

10. Changes to These Terms

We may update these Terms periodically. The current version will always be available on our website. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of Washington, USA. Any disputes shall be resolved in Washington courts.

12. Contact Us

For questions about these Terms:

Luxe Jewelry Sales
3500 Blanchard Drive Southwest
Washington, US 20032
Email: [email protected]
Hours: Monday-Friday, 9AM-5PM EST

Thank you for choosing Luxe Jewelry Sales. We appreciate the opportunity to serve you and are committed to your complete satisfaction with our fine gold jewelry collections.